This article was written by Travis Boylls. You may have added an old email or mobile number to your account and forgotten about it. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Facebook in an easy-to-use summary, as well as a full comparison of the 10 ways to reach Facebook, compared by speed and customer recommendations. ", personal reasons rather than my full name and my account was locked after 60 days, with Facebook asking for proof of my ID, which I can't do. Unfortunately, there is no way to directly contact Facebook – you can't call, text, email, or otherwise speak to an employee or affiliate of Facebook. How do I delete this fake account? Be sure to log out of all active logins. Do I need a government ID to reset my password, or is this a scam? Contact Facebook by email. So, integrity with personal things is very important as leaking out of any of the personal data can possibly hurt reputation, image, career and even life. Answering Questions in a Live Q&A. © 2011-2020 Post Planner, Inc. All Rights Reserved. Why would an internal error keep blocking me when I am logged into Facebook? Accessibility for People with Disabilities, Facebook Ads API Standard Access Application, Request Access to the Mobile Partner Portal, My Personal Account is in a Special Memorialized State, Request Help with Your Child's Ads Settings, Report an Underage Child (South Korea & Spain), Reporting a Violation or Infringement of Your Rights, Requesting Content From a Deceased Person's Account, Special Request for Deceased Person's Account, Give feedback or report that something is broken: Photos, Report a Problem or Provide Feedback Regarding the Facebook Local Currency Migration, Your Feedback About Facebook for Every Phone, Report a Photo or Video for a Violation of Your Privacy Rights on Instagram. Another way to get help with Facebook issues is to connect with other users in the Facebook Community Forum. There are pages on Facebook where users and ask for help and this number has also been falsely advertised. This article has been viewed 4,564,409 times. "Locked out of my account" certainly wasn't! Visit their profile and click "Report" in the menu options. Please share in the comments! Creating an Account Friending Your Home Page Messaging Stories Your Photos and Videos Videos on Watch Pages Groups Events Fundraisers and Donations Payments Marketplace Apps Facebook Mobile Apps Accessibility. ", "I appreciate this page very much. Travis Boylls is a Technology Writer and Editor for wikiHow. I keep getting text messages with codes to reset my password. I organized the links by category and included a description or directions for each form (some forms are listed more than once if they fit in more than one category). Facebook users have a new privacy concern after discovering that the social network apparently stores a list of phone numbers belonging to your Facebook friends and, apparently, to contacts stored in the mobile device that you use to access Facebook's mobile app. First of all, go to your Facebook Timeline or your Home page. What do you do when you have a problem on Facebook? A bad one. The list of Facebook email contacts: Email on the Facebook Registrar page: domain@fb.com (blocked) Email of Help Desk: helpdesk@fb.com (blocked) Contact for financial issues (problems, refund / repayment of Facebook credit): platformcs@support.facebook.com (should work) Contact for Press service / Facebook PR: press@fb.com (should work) Do not give out any personal information unless face to face with the person requesting it or applying for credit cards, jobs, certain accounts, etc. Unfortunately, it does not have a publicly available customer support number. For those looking to establish themselves as experts in the Facebook community, watch for questions on posts by the official Facebook pages and jump in to answer them when you can. Bonjour, comment contacter l'assistance facebook j'ai un soucis niveau sécurité ... Marie DuboisFacebook Help Team. Instead, I was linked to a FB form that actually goes through to FB! English (US) Log in with that email address and do the "forgot password" option. These sections cover a lot of common issues and complaints. How do I access it again? 1. I have a serious problem with my facebook account and I have searched everywhere and can't find a solution. Does Facebook offer live chat for customer support? Use the Facebook Business Help Center as your resource for tips, troubleshooting and guides on how to get the most out of Facebook Tools. Reports from people on Facebook help us identify and fix problems when something's not working correctly. If you only find old or closed threads, you can use the Ask a Question button to post a new question. Or maybe your profile got disabled for no apparent reason and you need help getting it back. "Who knew that "Security checks preventing log-in" would be the exact phrase I would need to access, "This information added to what I had already experienced as a new Facebook user, who used an abbreviated name for. I need to contact the facebook staff but I cant find any application form or any email that I can write to. I can't reply to a specific message or conversation in Messenger. Using Facebook Resources: Open the Facebook Help Center webpage. You'll see a search bar at the top of this page--you can look up topics (e.g., disabled accounts) from here. This is how I found an expert that solved my problem after days of struggling to communicate with Facebook which was not helpful at all. Both of these sections are on the main page of the Facebook Help Center website. Say you got kicked off Facebook and need to get back on — to talk to friends or run your small business. It's a random scam. Include your email address to get a message when this question is answered. This page will help me and a lot of other people. Someone opened an account using one of my email addresses & I am getting all her notifications. Facebook for Business - Facebook for Business provides the latest news, tips and best practices to help you meet your business goals. Is this real? Log In Create Account. Help Center; What's New. I want to request my account information. Learn more about promoting your business on Facebook. "I just want thank Facebook/Messenger and wikiHow's editors for your excellent service. Once they email the reset to you, change the password. If you aren't already logged … Facebook Home: Mobile OEM and Operator Interest ... Report an Issue with Facebook Mobile Texts, Report an Issue with Home Page or News Feed, Request for Community-Created Page Review, Facebook Payments - Developer Payout Registration, Report an Issue with Webcam Videos on Facebook, How to Use Facebook Like Ads to Grow Your Fan Page & Business, How to Download Facebook Videos Without Special Software (Ninja Trick! Select a relevant section. How to Contact Facebook Support(step-by-step Instructions) By using the Report a problem feature, you can give general feedback, report abusive contact or get instructions on how to use a particular feature. Facebook - Facebook Page celebrates how our friends inspire us, support us, and help us discover the world when we connect. Travis has experience writing technology-related articles, providing software customer service, and in graphic design. Reports from people on Facebook help us identify and fix problems when something's not working correctly. Reporting issues when they happen helps make Facebook better, and we appreciate the time it takes to give us this information. Ask one of your Facebook friends to look at the About section of your profile and send you the email or mobile phone number listed in the Contact Information section. You can also check out the "Questions You May Have" and "Popular Topics" sections on this page. Change your password and use the Facebook privacy settings section to log out of all of your current devices and sessions. In addition, please thank, "Facebook has possibly the worst customer service ever! ", "At least I now know that I cannot talk to a person with Facebook. Travis has experience writing technology-related articles, providing software customer service, and in graphic design. This article has been viewed 4,564,409 times. Follow Facebook's on-screen instructions. Depending on the option you select, you'll be shown the actual form or redirected to related contact forms or additional information. Make sure to use a computer or mobile phone that you have previously used to log into your Facebook account. (Before you panic, this list is not publicly visible to your entire social network.) I can't log in to my account. My account is hacked or compromised. If you can't find the issue about which you wish to contact Facebook in the Help Center, try looking in the Community section--the posts there are usually better-suited to outlying cases. ", "It let me know that a Facebook alternative is necessary. So we put together this step-by-step guide detailing how to contact Facebook support. I never put in my cell phone number in my Facebook account, and I never requested to reset my password. Though it seems like getting support should be easy, it’s a question we get all the time: “How do I get in touch with Facebook?” Many marketers we talk to are surprised that there is a way to ‘talk’ to Facebook at all. 1. Step 1: First, go to the Facebook log-in page and click “Account” from the top-right corner of the screen and a drop-down list will open for you. Facebook says my account is temporarily locked. Bonjour, déjà fait depuis longtemps ... Posted about 4 years ago by Martin. ; Try entering each email or mobile phone number you've owned (one at a time). Facebook has over 100 forms for just about every problem you could run into on Facebook. Now, Facebook holds a bigger amount of our personal stuff. ", "As I have a bad memory, this helped to remind me. Unfortunately, they have made it nearly impossible to contact them about specific glitches. Bonne journée Martin :-) Posted about 4 years ago by . If you notice there are 2nd or 3rd options (i.e., duplicate forms for the same issue), submit those as well as the originals. How do I video chat with someone or a group in Messenger? This is a scam. He studied graphic design at Pikes Peak Community College. This wikiHow teaches you how to report something and the basics of navigating Facebook's Help Center to troubleshoot common account problems. ", "It's well explained and easily understood. Facebook will have official Pages on different … Thank you, wikiHow, for your much-needed assistance. Have you ever needed to contact Facebook about an issue you're having? A Google search for "Facebook customer service" can lead to a surprise. You can, however, use Facebook's Help Center to diagnose and report a problem with your account. ", "The help center helped me with deleting the friend suggestions issue. In this article I have found the way I needed. Bonjour, j'ai remarqué que je ne peut plus commenter les publications que mes amis publient sur mon mur . Someone has opened a Facebook account using my name. Contact Facebook Directly through Social Networks. Sharing a Preview of Your IGTV Video. By using our site, you agree to our. Now I know. The search bar here only links to Facebook's pre-written articles--if you're looking for an answer to a specific issue not covered in the Help Center, scroll down and click the button that says, To delve into advertising, you'll want to click the, For problems with advertising, you'll need to click. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/0\/08\/Contact-Facebook-Step-1-Version-10.jpg\/v4-460px-Contact-Facebook-Step-1-Version-10.jpg","bigUrl":"\/images\/thumb\/0\/08\/Contact-Facebook-Step-1-Version-10.jpg\/aid1151586-v4-728px-Contact-Facebook-Step-1-Version-10.jpg","smallWidth":460,"smallHeight":345,"bigWidth":"728","bigHeight":"546","licensing":"